A technique of combining many units of information into a limited number of units or chunks, so that the information is easier to process and remember.
The term chunk refers to a unit of information in working memory - a string of letters, a word, or a series of numbers.
The technique of chunking seeks to accommodate working memory limits by formatting information into a small number of units.
Chunk information when people are required to recall and retain information
, or when information is used for problem solving
.
Do not chunk information that is to be searched or scanned. For example, it is unnecessary and counterproductive to restrict the number of dictionary entries on a page to four or five. Reference- related tasks consist primarily of scanning for a particular item; chunking in this case would dramatically increase the scan time and effort, and yield no benefits.
- Bullet Points and Lists: Use bullet points and numbered lists to present key points clearly and concisely.
- Example: Instead of presenting a long list of items, group related items together. For instance, phone numbers are often chunked into segments (e.g., 555-123-4567).