• They carefully watch the world around them, and as they observe how things work, they often sensitized to what doesn't work. insight
  • They observe that people in a different environment have found a different - often superior - way to solve a problem.
  • As they engage in these types of observations, they begin to connect common threads across unconnected data, which may provoke uncommon business ideas. insight
  • Such observations often engage multiple senses and are frequently prompted by compelling questions.